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  • What are the photographs printed on?
    All framed photographs are professionally printed onto fine art photography paper and framed in glass. All canvas photographs are professionally printed onto a matte-coated poly-cotton canvas with a fine surface texture. Canvas prints are non-reflective and are not glossy.
  • How long will it take for my order to arrive?
    All orders are processed for printing and framing the following business day. Please allow up-to 14 days from order to delivery.
  • What is the sizing of the artworks?
    Airhart Creative can print the artwork at almost any size you wish! Our standard sizes are listed below. If this list doesn’t include the size you’re after, please get in touch with us and we can provide you with a quote on your desired size. Standard Sizes: Small | A3 | 42 x 28cm Medium | A2 | 60 x 40cm Large | A1 | 84 x 55cm Extra Large | A0 | 119 x 79cm As all of our products are hand-made, please allow for a few millimetres of variance on all framed artworks.
  • What are the framing specifications?
    Width: 20mm Depth: 40mm Please allow for 2-3mm of possible variance as all frames are hand-made.
  • How do I hang my artwork once it arrives?
    All artworks come ready to hang. Just fix your own hangers/hooks to the wall and place your artwork where you wish.
  • What if I'm not satisfied with the artwork?
    We're confident you will be completely satisfied with the artwork. If however this is not the case, please get in contact with us to arrange a return & full refund. Returns will be accepted for up-to a maximum of 7 days from delivery date. All returns must be in new condition. Any damages due to mishandling after delivery will not be accepted.
  • What if I change my mind after I've placed the order?
    We understand that sometimes we all change our mind, and that’s OK! If you do happen to change your mind, please contact us within 24 hours of placing your order to amend or cancel and receive a full refund. If 24 hours has already lapsed, please contact us at your earliest convenience– we may still be able to amend your order or give a full-refund provided printing has not already begun. Once printing has begun, only framing options may be amended.
  • Other Questions?
    Get in touch with us and we'd be happy to chat with you! :) Email: info@airhartcreative Phone: +61 488 203 500 We will respond ASAP, usually within 24hrs.
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